Welcome to BOOKENDS! We are committed to delivering your favorite books quickly, safely, and reliably across Bangladesh. To ensure the best experience for our valued readers, we’ve partnered with RedX Courier, one of the most trusted logistics providers in the country.
Delivery Partner
All orders from BOOKENDS are shipped via: RedX Courier RedX provides fast, secure, and trackable deliveries, so your books are always in good hands from our shelves to your doorstep.
Delivery Timeframes
Location
Estimated Delivery Time
Inside Dhaka
2 – 3 working days
Outside Dhaka
2 – 4 working days
Remote Areas
3 – 5 working days
Note: Delivery time may vary during holidays, natural events, or other unforeseen circumstances. We will notify you promptly of any delays.
Delivery Charges
Area
Delivery Charge
Inside Dhaka
BDT 60 (standard)
Outside Dhaka
BDT 100 (standard)
Special Requests (e.g., urgent delivery)
Additional fees may apply – contact us for a quote
Order Processing
Orders are processed within 24 hours of confirmation (excluding weekends and public holidays)
Once shipped, you’ll receive a tracking number via SMS or email to monitor your delivery.
If we are unable to fulfill any item in your order, we will contact you directly for a refund or replacement.
Note: Orders placed after 05:00 PM are considered next-day orders and will be queued for processing the following business day
Delivery Restrictions
We currently deliver within Bangladesh only.
P.O. Boxes or military zones are not eligible for delivery.
In case of failed delivery attempts (due to wrong address or unavailability), RedX may retry or return the parcel to us.
Order Tracking
You can track your delivery using your tracking number at:
If you need help tracking your order, feel free to reach out to us.
Need Help?
For any delivery-related inquiries, please contact:
bookendsbd@gmail.com
+88 01841-992015
Support Hours: 10:00 AM – 06:00 PM (Sat – Thu)
At BOOKENDS, we believe that great books deserve great service. Whether you’re ordering from the heart of Dhaka or a quiet corner of the countryside, our goal is to get your books to you quickly, safely, and with care.
We’re constantly working to improve your experience—from selection to delivery—so if there’s anything we can do better, don’t hesitate to reach out. Thank you for being a part of our reading community.
